Terms and Conditions for Cosmo Rambla

In compliance with the provisions of Article 10 of Law 34/2002, on Information Society Services and Electronic Commerce, you are informed that the website cosmo-rambla.com is owned by:

APARTMENTS COSMOPOLITA, S.L. 

• Registered Address: Passeig Sant Antoni 30, 08014, Barcelona, Spain 
• Email: info@cosmopolitagroup.com 
• Phone: +34 933 393 786 

The company is the data controller for any personal information you provide through this website, and is committed to processing it in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Spanish Organic Law 3/2018 on Data Protection (LOPDGDD) .

By filling in the electronic registration or booking forms on this website, you accept that your personal data will be collected and processed for the following purposes:

• To manage your reservation, check-in, check-out, and to provide accommodation services.
• To communicate with you before, during, and after your stay.
• To comply with legal, tax, and regulatory obligations (e.g., guest registration with the police).
• To improve our services and your user experience.
• To send promotional or informational communications, but only with your prior and explicit consent .

The processing of your data is based on the execution of a contract (your booking), legal obligations, and legitimate interest, as applicable .

Your personal data will be retained only for as long as necessary to fulfill the purposes described above and to comply with applicable laws. After that, the data will be securely deleted or anonymized .

We have adopted the legally required technical and organizational security measures to protect your data against loss, misuse, unauthorized access, alteration, or disclosure. Our booking software provider, Neobookings, S.L., acts as a data processor and has also committed to the required security and confidentiality standards .

You have the right to exercise your rights of access, rectification, deletion, opposition, restriction of processing, data portability, and to not be subject to automated individual decisions, including profiling. To exercise these rights, you can write to APARTMENTS COSMOPOLITA, S.L. at the registered address or send an email to info@cosmopolitagroup.com with the subject ‘General Data Protection Regulation’ .

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

When making a reservation at Cosmo Rambla, please be aware of the following specific policies :

• Check-in & Check-out: Check-in is from 15:00, and check-out is until 11:00 . Early check-in or late check-out are subject to availability and may incur additional charges .
• Key Collection and Reception: Check-in and key collection are not at the apartment building itself. You must check in at our central reception desk, located at Passeig de Sant Antoni 30, 08014 Barcelona. A free shuttle service will then take you to the apartment at Rambla de Catalunya, 46 .
• Age Restrictions: Guests under the age of 18 can only check in with a parent or official guardian. The main guest checking in must be at least 18 years old .
• Damage Deposit: A refundable damage deposit of €400 is required upon check-in. This will be collected by credit card and refunded to the same card upon checkout, subject to an inspection of the property .
• Pets: Pets are not allowed at this property .
• Group Bookings: When booking more than 2 apartments, different policies and additional supplements may apply .
• Credit Card Requirement: You must present the credit card used to make the reservation upon arrival. If you are not the cardholder, you must contact the property before your arrival .
• Amenities: The apartments are equipped with Wi-Fi, air conditioning, and a fully equipped kitchen. Breakfast is not provided at Cosmo Apartments Rambla Catalunya